We’re becoming Optum in April 2024
Our name is changing. Our commitment to this community is stronger than ever.
We’re here to keep you healthy and happy
As The Everett Clinic and Polyclinic become part of Optum Health, our trusted top local doctors can support even more of your primary and specialty care needs.
Caring for Puget Sound families for generations
The Everett Clinic and Polyclinic have served this community for 100 years. As we prepare to become Optum, we’re ready to support our patients for the next 100.
We’re opening new clinics, launching new services, and introducing innovative ways to help people live healthier. It’s all part of our commitment to provide a whole new level of care. And we’re just getting started.
About Optum
The Everett Clinic and Polyclinic believe that the right partnerships can make your best work even better. That’s why we’ve aligned with Optum to provide accessible, innovative care for our community. Optum has a mission that connects with ours: To create a healthier world with you at the center. Together, we help make health care more accessible and effective for everyone.
FAQs
Did Optum buy The Everett Clinic and The Polyclinic?
No. Optum does not own The Everett Clinic, PLLC or The Polyclinic, PLLC. The businesses are remaining physician owned group practices. Our medical groups have the expertise, experience, and dedication to create exceptional, personalized experiences for you, our valued patients and our communities. We’ve been a part of Optum for several years and will continue to be locally led. Optum provides services such as administrative support, business systems solutions, technical infrastructure as well as access to care innovations.
Why are you now branded Optum?
The Optum brand reflects our combined passion to bring you and your health care providers forward-thinking approaches to care utilizing data, insights and technology in partnership with empathy and understanding. By aligning under the Optum name, we are making it easier for you to find care, resources and services throughout Washington. Together, we are a unified team, focused on providing high-quality care when and where you need it.
Will I still get to see my provider?
Yes. Your relationship with your doctor and other medical providers will not change. You will see the same great staff and providers when you come to the clinic locations. Our relationship with you and our commitment to your health remains the same.
Will you still accept my insurance?
Yes, all health insurance plans currently accepted will still be accepted.
Do I need to call my insurance plan to let them know?
No, you do not need to notify your insurance plan. We have done that for you already.
What will be different for me?
Right now, nothing. You can continue to rely on the same network of doctors and medical providers and receive medical care at the same locations. Over the next several months, you will begin to see our transition to the Optum name and logo in all our clinics and throughout all our communications.
Will patients gain access to other Optum medical groups/service providers?
In the short term, the access and services we provide our patients will remain the same; we will not be changing any provider networks. In the longer term, we expect there will be opportunity to expand access from The Everett Clinic and The Polyclinic to other products and services in the Optum family; however, no immediate changes are planned.
Will I get an updated health insurance card with the new name?
If your insurance card references The Everett Clinic or The Polyclinic on it, it will continue to be valid this year and accepted by your network of doctors. Some health insurance plans may issue an updated ID card in 2024, and others will not do so until 2025 – timing on this will vary depending on the plan.
Who is Optum?
Optum is an integrated whole-health organization that puts you and your loved ones at the heart of everything we do. At Optum, we’re working to create a healthier world for everyone. Our focus is on what really matters: You.
What changes will I see?
Beginning in April 2024, we will transition to the Optum name and logo in all our clinics and communications. Our name is changing to Optum and our commitment to your health is stronger than ever. Over the next several months, you’ll see building signage change. Our websites and patient communications will also be updated.
What has already changed?
Our caller ID has been updated to Optum. Your MyChart secure patient portal has been updated to Optum as well.
The Everett Clinic and The Polyclinic (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.
© 2023 Optum, Inc. All rights reserved. 10/23
© 2023 Optum, Inc. All rights reserved. 10/23
Many Health Plans Accepted
We accept many health plans, including Medicare and Exchange Plans. Your current plan gives you access to a range of support that starts with your primary care physician. Learn how the coverage you already have could make primary, specialty, and virtual care even more accessible.
When you need excellent care, think Optum
For in-person primary and specialty care at 50+ locations, innovative virtual care, and exceptional specialty care from top local doctors, think Optum. Our 6,000+ care providers and employees are here to help you live your best life. Now and for years to come.
Schedule Online
Or call 1-425-259-0966 TTY 711
Schedule Online
Or call 1-206-329-1777 TTY 711
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© 2024 Optum, Inc. All rights reserved
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