Contact us
To protect your privacy, please do not use the email addresses below to share health care or financial information.
Schedule a primary care appointment.
Fill out our medical records release form and fax it to 1-678-897-4264 or mail it to the address on the bottom of the form. Requests can take up to 15 business days. If you need records quickly, please indicate that on the form.
Please give us 48 hours to process your request before checking on the status. Call 1-888-423-1079, TTY 711.Fill out our medical records release form and fax it to 1-920-593-3029 or mail it to the address on the bottom of the form. Requests can take up to 15 business days. If you need records quickly, please indicate that on the form.
Please give us 48 hours to process your request before checking on status. Call 1-920-784-2482, TTY 711.
If you have general questions or feedback about your experience at Optum Care Washington or The Polyclinic, LLC, please email pnwfeedback@optumpnw.com
Note that information sent by email is not secure. If you have questions about your medical care, call your doctor’s office or send a message via MyChart.
Optum Care Washington and The Polyclinic, PLLC d/b/a Optum Care Washington (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.