Optum Care Washington
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Get care 7 days a week without an appointment
Optum Care Washington makes virtual care an easy and convenient way to connect with a doctor right away. It’s perfect for colds, allergies, rashes, pink eye, many women’s health needs, and more.
If your condition needs more attention, we’ll refer you to a care provider for an on-demand visit or an in-person visit at one of our 50+ locations.
If your condition needs more attention, we’ll refer you to a care provider for an on-demand visit or an in-person visit at one of our 50+ locations.
Choose on-demand video visits when you need care right away
If you want to see a doctor today, on-demand video visits are great for a cough, sinus pain, minor injuries, mental health, and more. See the complete list. It’s like virtual care for common, non-life-threatening concerns. We accept insurance or you can get care for a fee.
Simply use MyChart during virtual office hours — weekdays from 8 a.m. to 7 p.m. and weekends from 8 a.m. to 5 p.m.* You may need to wait in a short virtual line to see the next available doctor. You can join using your mobile device or computer. And for the best results, we suggest using Google Chrome.
In case of an emergency, please call 911.Simply use MyChart during virtual office hours — weekdays from 8 a.m. to 7 p.m. and weekends from 8 a.m. to 5 p.m.* You may need to wait in a short virtual line to see the next available doctor. You can join using your mobile device or computer. And for the best results, we suggest using Google Chrome.
Sign up for MyChart to access virtual care, 7 days a week
If you’re already an Optum Care Washington patient, sign in to MyChart now to access care or email your doctor.
Use Anytime E-visits when you’re short on time
Get advice without a trip to the doctor’s office. Think of anytime e-visits as a secure email sent through MyChart for help with everyday things like colds, allergies, rashes, or urinary problems. See the complete list.
Simply answer a few questions and a doctor will get back to you within 24 hours. E-visits are covered by most insurance* or just $39 without.
Simply answer a few questions and a doctor will get back to you within 24 hours. E-visits are covered by most insurance* or just $39 without.
Lab orders and other diagnostic testing may incur additional costIn case of an emergency, please call 911.
Not feeling your best? Curious about your symptoms? Use new Symptom Smart
Symptom Smart is our newest way to access support online, 24/7. Simply answer a few questions about your symptoms and medical history. It reviews your responses based on 660+ medical and behavioral conditions.
Symptom Smart then provides personalized care recommendations that may include self-care options and/or recommend you go to an urgent care clinic, emergency room, call 911, or schedule an in-person or virtual care appointment — all through MyChart.
Symptom Smart then provides personalized care recommendations that may include self-care options and/or recommend you go to an urgent care clinic, emergency room, call 911, or schedule an in-person or virtual care appointment — all through MyChart.
Meet our virtual care doctors
You can count on the Optum Care Washington virtual care team. Whether you have a simple need or a serious ailment, you can easily access excellent care online and in person when you need it.
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Download MyChart now for care whenever you need it
Sign up for MyChart today, even if you don’t have an immediate need. That way, you’ll be ready whenever you’re not feeling well.
Use Symptom Smart to assess your symptoms
Have an on-demand video visit or anytime e-visit
Message your doctor or specialist 24/7
Have medications sent to your pharmacy
See lab results and medical records, all in one place
Hear from our virtual care patients
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Conditions that can be commonly treated with virtual care
In case of an emergency, please call 911.
Conditions that can be commonly treated with e-visits
In case of an emergency, please call 911.
*Holiday hours may vary
**Insurance coverage may be subject to benefit limitations, and other services and costs may be incurred if determined needed by a provider.
***Optum Care Washington and The Polyclinic, PLLC d/b/a Optum Care Washington (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.
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