Home>Innovations

Innovating care for our community

New solutions to support your health and provide personalized care
Optum WA doctor in a white coat with a stethoscope
Innovative, personalized care built around you

We’re combining 100 years of great care with next-generation ideas to make getting care easy, accessible, and exceptional for everyone. Discover the many ways we’re here to support your health.

Smiling senior man using his smartphone outdoors, exploring Medicare options
Checklist Icon

Not feeling your best? Use new Symptom Smart™

Symptom Smart is our newest way to access support online, 24/7. Simply answer a few questions about your symptoms and medical history. It reviews your responses based on 660+ medical and behavioral conditions.

Symptom Smart then provides personalized care recommendations that may include self-care options and/or recommend you schedule an e-visit, on-demand video visit, or an in-person appointment — all through MyChart. It also automatically informs your care team about how you’re feeling.

Get specialty care advice faster

We make it easy for your primary care doctor to obtain advice from a board-certified specialist on your behalf. They simply message the specialist and get their recommendation for you within 7 days or less. It’s a faster way to get the care you need without waiting for an appointment.

Get help from a board-certified specialist
Medical expert assisting a patient with a resistance band exercise
Thunder icon

Discover effective pain management without surgery

Our comprehensive pain center offers surgery-free treatment for chronic pain. Our team can help you explore your pain management options and deliver the proper support to help you get back to being your healthiest you.

Thunder icon

Mental health services you can access from anywhere

Many people have mental health concerns at some point in their lives. Our behavioral health experts work with you to uncover the source of your concern and help you feel better. We’re committed to making behavioral and mental health services accessible with in-person and video support.

Learn about our mental health services at Optum Care Washington and The Polyclinic
Behavioral health expert providing mental health services
Person stepping onto a digital scale for weight management
Bascule Icon

Weight management is a journey we’ll take together

We match medical care with innovative support to help you achieve and maintain your goals for a healthy life. Our lifestyle and metabolic medicine team can help you discover new ways of thinking and the right approach for you.

Start your journey today at Optum Care Washington and The Polyclinic.

Hospital-level care with all the comforts of home

Let us bring quality care to you. Optum Acute Care at Home is an alternative to acute hospital care for qualifying patients. It can improve outcomes and speed recovery. We’ll come to your home to set up all the necessary equipment. There is no extra cost to you and your care team is available 24/7.

Healthcare professional giving care at home
Giving Optum Memory Health Support
Blue Head icon

Memory support for patients, caregivers, and families

Optum Memory Health Support starts with your primary care doctor trained to diagnose individuals with memory loss, Dementia, and Alzheimer’s. They provide care insights, answers to your questions, and open the door to support for home caregivers and family members.

© 2025 Optum, Inc. All rights reserved
Optum Care Washington

Optum Care Washington and The Polyclinic, PLLC d/b/a Optum Care Washington (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.