Texting keeps you connected to your care

Our new texting program is seamlessly integrated with MyChart to support your appointments, billing, and care.
Woman using the Optum WA MyChart app on her smartphone for healthcare management
Smiling senior man using his smartphone outdoors, exploring Medicare options

Get real-time updates with personalized text messages

With texting through with MyChart, managing your care has never been easier. You choose the type and amount of texts you want to receive, including:
  • Appointment reminders
  • Earlier appointment offers
  • Account information
  • Billing reminders
  • MyChart reminders
  • Educational information
We have two numbers for text messages
If you’re already part of our texting program, you do not need to take any action. To join, you may text “START” to each number below to opt in.
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For appointment and care-related messages
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For account and billing-related matters
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Text messaging basics

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Starting and stopping text messages

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Set your text preferences in MyChart

Use MyChart for on-demand care, to book appointments, choose the text messages you want to receive, and more. Sign up now or download the MyChart app for Apple or Android devices.
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*Optum Care Washington and The Polyclinic d/b/a Optum Care Washington (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.