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Access to virtual care, Anytime E-visits, and more

Virtual care 24/7: Simple and easy ways to take charge of your health
How to access virtual care
It’s never been easier to get care. We’ve brought our trusted care team to you, online.
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Think of an e-visit as a safe email you send through MyChart. Just answer a few questions for little-to-no-cost. Your doctor will get back to you within 24 hours with a personalized care plan — including a prescription for any medications.
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On-demand video visits
Join a video call with your doctor without an appointment. Get care for problems that don’t need an in-person visit. Visits on demand are available 7 a.m. to 3 p.m. Monday through Friday, 10 a.m. to 3 p.m. on weekends. You may need to wait in a short virtual line.
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Video visits by appointment
You can use MyChart for video visits with your primary care doctor. Use your smartphone, computer, or tablet for this appointment.
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Get care advice now
Symptom Smart is our new easy-to-use tool that matches your symptoms with personalized care recommendations, 24/7. Just answer a few questions and it intelligently reviews your information to provide care options.
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E-check in
E-check in lets you pre-register online before your visit. You will have fewer forms to fill out when you get to your appointment.
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Hello Patient
Hello Patient is an online tool that notifies the front desk you have arrived. When you get to your appointment, log in to the MyChart app and click “I'm here” to see next steps.
Why virtual care?
You get the same trusted care for common health worries from home.

Plus, you save time and make things easier for you.
Get virtual care with MyChart

See a doctor now

Start an on-demand video visit for common medical problems

Message your doctor 24/7

Ask questions or get advice without going to the clinic

View results and records

See your lab results and medical records in one place

Ask for refills

Take charge of your
medicines and specialty care.

Sign up with MyChart to get virtual care

Use MyChart for more care choices

Sign up


Complete the form and
be instantly activated


Get access anytime
using MyChart

Together for better health
The Everett Clinic and The Polyclinic have joined Optum to unite our solutions and build an integrated care model that addresses an individual’s care needs at clinics and virtually.